Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the service retracted a modification regarding delivery choices after backlash from users.
